Job Title

Patient Service Representative Brooklyn, NY ( Description Are you passionate about helping others and creating a welcoming experience for every patient? Join one of Brooklynu2019s most respected family health centers as aPatient Service Representative (PSR)u2014where your dedication to service, organization, and communication will make a direct impact on patient care. As a PSR, you'll be the first point of contact for patientsu2014both in person and over the phoneu2014playing a key role in providing exceptional service and ensuring that every visit starts with professionalism, warmth, and efficiency. If you thrive in a fast-paced environment, love working with people, and have a knack for details, we want to meet you What Youu2019ll Do: + Greet all incoming patients with a friendly, professional attitude + Complete new patient registrations and verify patient demographics using EHR systems + Confirm insurance eligibility, collect payments, and maintain accurate records + Schedule appointments and assist with pre-visit insurance verification + Handle incoming calls, route inquiries, and provide helpful information + Educate patients about sliding fee scale programs and pharmacy preferences + Maintain daily logs of cash and token distribution + Collaborate with nursing and medical teams to ensure a smooth patient flow + Conduct outreach calls to confirm appointments and welcome new HMO plan members ?What Youu2019ll Need: + High School Diploma required + Prior experience in healthcare, patient services, or medical office setting preferred + Proficiency in EHR systems and computer applications + Bilingual in one or more of the languages commonly spoken in the community is a plus + Excellent communication, customer service, and problem-solving skills + Ability to multitask and maintain professionalism in a busy environment + Strong attention to detail, especially in financial and data entry tasks What We Offer: + Supportive team environment and mission-driven culture + Competitive salary and generous benefits package + Opportunities for training, growth, and advancement + The chance to be a key part of a respected healthcare organization that values community impact If you're ready to bring your energy, empathy, and administrative skills to a team thatu2019s changing lives every day,apply nowand join us in providing compassionate care from the first hello. Salary Description $22.50