Job Title

Position Overview This role focuses on providing high-quality customer support in a fast-paced healthcare call center environment. Youu2019ll handle inbound calls, document interactions, resolve customer inquiries, and collaborate with internal teams to ensure excellent service. u2022 Accountable for outstanding customer service to all external and internal customers. u2022 Develops and maintains effective relationships through effective and timely communication. u2022 Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. u2022 Documents all calls into appropriate systems. u2022 Communicates with all departments to resolve client questions and problems in a timely manner. u2022 Acts as a resource person for complex questions regarding reports, technical issues, dialysis procedures, etc. u2022 May refer to senior staff for assistance with higher level problems that may arise. u2022 Escalates issues to supervisor for resolution, as deemed necessary. u2022 Assists with various projects as assigned by direct supervisor. u2022 Other duties as assigned. Key Qualifications + High School Diploma (required) + Spanish bilingual (required) + 2 years of call center or high-volume phone experience + Healthcare call center experience preferred + Strong customer service and communication skills + Comfortable with computers (email, spreadsheets, documentation systems) Nice-to-Have Experience + Healthcare industry exposure + Medical billing + Accounts receivable + Customer support experience Position Details + Pay Rate: $18.00/hour + Assignment Length: 6-month contract-to-hire + Start Date: May 4, 2026 + Environment: Fast-paced, team-oriented healthcare call center This is a great opportunity to gain healthcare experience and convert to a full-time, direct role with the client after the initial contract period, based on performance. If youu2019re interested in learning more, feel free to reply to this email with your updated resume or let me know a good time to connect. Looking forward to speaking with you Job Type & Location This is a Contract to Hire position based out of Plano, TX. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Apr 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.