Job Title

Repair Depot Supervisor Alpharetta, GA Full Time Mid Level Share ( Repair Depot Supervisor Position Summary: The Repair Depot Working Supervisor is a hands-onu00a0leaderu00a0responsible for the day-to-day execution and oversight of repair, refurbishment, and reverse-logistics activities within the ALP repair depot. This role works directly alongside technicians while also supervising workflow, quality, inventory handling, and adherence to standard operating procedures. u00a0 The ideal candidate is a working leader-comfortable performing repairs and diagnostics--while also managing priorities, coaching technicians, and ensuring operational targets are met. u00a0 Key Responsibilities : Operational Execution (Hands-On)u00a0 + Perform repair, refurbishment, and functional testing of equipment in accordance with SOPs and OEM standardsu00a0 + Troubleshoot failed units and determine refurb vs scrap dispositionu00a0 + Process RMAs, DOA returns, and core returns accurately and timelyu00a0 + Support teardown, parts harvesting, and material recovery activitiesu00a0 + Ensure proper staging, labeling, and movement of inventory within the depot u00a0 Supervision & Daily Leadershipu00a0 + Lead and support a team of repair technicians through daily workload executionu00a0 + Assign work, balance queues, and manage WIP to meet turnaround time targets + Provide on-the-floor coaching, training, and quality feedbacku00a0 + Serve as the first point of escalation for repair issues, quality concerns, or process gapsu00a0 + Ensure compliance with safety, quality, and inventory control proceduresu00a0 Inventory & Process Control u00a0 + Ensure accurate consumption, tracking, and return of parts in the ERP systemu00a0 + Partner with Inventory Control on cycle counts, audits, and discrepancy resolutionu00a0 + Enforce core return, DOA handling, and non-repairable disposition processesu00a0 + Identify process inefficiencies and recommend continuous improvementsu00a0 Performance & Communication u00a0 + Track daily throughput, backlog, and aging worku00a0 + Communicate status, risks, and needsu00a0 + Support KPI reporting related to turnaround time, quality, recovery value, and labor efficiencyu00a0 + Assist with onboarding and training of new depot personnelu00a0 Qualifications:u00a0u00a0 Required u00a0 + 5+ years of experience in repair, refurbishment, manufacturing, or technical service operationsu00a0 + Prior experience leading or supervising technicians in a hands-on environmentu00a0 + Strong mechanical, electrical, or electromechanical troubleshooting skillsu00a0 + Experience with inventory systems, RMAs, and reverse logistics processesu00a0 Preferred u00a0 + Experience with ATM,SmartSafes, or similar electromechanical equipmentu00a0 + ERP experience (Oracle Fusion preferred)u00a0 + Lean, Six Sigma, or continuous improvement exposureu00a0