Job Title

Where The Familiar Meets The Far OutHotel Daphne in Houston Heights is a 49-room hideaway inspired by utopian ideals, clandestine neighborhood clubs, determined women and art of all kinds. We invite travelers and locals to check in and “check out.” Opening winter 2025.The RoleReporting to the Director of Sales, the Sales Coordinator will excel in contacting potential customers to develop & generate business, respond to all leads for business in a timely manner, coordinate activities for bookings, and organize sales activities to maximize results.This position assists the Director of Sales, Marketing Manager and Brand Partnerships to develop, implement, promote and follow through on actions and activities to increase business revenues.A Sales Coordinator must have the ability to resolve conflict and a thorough understanding of Bunkhouse policies.Furthermore, a Sales Coordinator must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.Responsibilities will include:Meet with potential customers to offer event services and tour the venueMeet with customers to discuss in house offerings for special occasions such as conferences, festivals, weddings, parties and banquetsCoordinate services, staff and location with necessary vendors and departmentsBook special event reservations accuratelyEnsure special event revenue is collected properlyFile all necessary permits required for each event and ensure each event follows local regulationsSchedule all special events staff and assign duties and responsibilities in accordance with work requirementsDevelop and initiate all actions necessary and appropriate to achieve established sales department revenue goals and overall business revenue goals for the propertyActively and consistently prospect and develops new sources of business for venue through telephone and email marketing and outside personal sales calls, successfully converting potential business opportunities to confirmed bookingsPlan personal work schedule, prioritizing work tasks and responsibilitiesRespond to contacts for hotel information in a business-like and timely mannerRespond in timely manner to all leads/RFPs and other sources of potential business opportunities for the venueParticipate in meetings, sales blitzes, and brainstorming opportunities to increase sales results for venueUtilizes office systems consistently to maintain accurate, up to date information for all business contactsPrepare and distribute internal/external correspondence, contracts, BEO’s, group resumes, rooming lists, event schedules, and other documents in an accurate and timely mannerResponsible for securing completed distribution of group credit information, and accurate adherence to event billing proceduresMaintain trace dates for contact follow-up and all actions necessary for group bookings and appreciationsDistribute information to all Departments regarding needs and requirements of groups, meetings and events taking place on the propertyComplete monthly Sales Department Productivity ReportAdhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instructionEnsure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the venue are metMaintain a high level of cleanliness and safety in the work areaMaintain an increased awareness of safety issues throughout the propertyKeep abreast of safety and emergency procedures and OSHA requirementsAttend relevant meetingsQualifications - ExternalQualificationsExperience RequiredHigh School diploma or general education degree (GED).College Degree preferredTwo (2) years related experience in hospitality events or events industryAbility to create documents in Excel and WordAbility to understand other computer programs (i.e. Property Management System)Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimalsThe position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.We Welcome YouUnsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.