Job Title

Job DescriptionCapTech’sCustomer Experience (CX) team seeks a Senior Interaction Designer / Product Designer witha track recordof designing sophisticated digital brand experiences that are intuitive, impactful, and accessible.Our interaction designers bring curiosity to every challenge, stay current with evolving design methods and tools, and collaborate closely with cross-functional teams to deliver elegant solutions to complex business problems.This could be the position for you if: You have a proven understanding of product strategy, heuristic analysis, information architecture, user research, user interface design, wireframing, prototyping, and usability testing. You are a strategic thinker who can translate business goals and user needs into thoughtful design solutions. You are comfortable working within established design systems while also contributing to their evolution. You enjoy collaborating with researchers, developers, analysts, and other designers to create cohesive and impactful experiences. You have a proven ability to meet tight deadlines, with some supervision, in a fast-paced and innovative environment.Responsibilities may include: Creating personas, customer journeys, wireframes, prototypes, and responsive web and mobile interface designs that follow best practices in usability and interaction design. Designing new, engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems. Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations. Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner. Consulting with clients and team members about the benefits of accessible design. Giving insightful and constructive feedback on the designs, including interactions, information architecture, content, and alignment with business goals and user needs. Conducting and synthesizing user research to inform design decisions. Collaborating with developers to ensure design fidelity and accessibility. Researching and understanding design and technology trends and helpingdeterminetheir relevance for our recommended solutions. Exploring andleveragingAI-powered design tools and workflows, staying current with emerging technologies, and experimenting withnew approachesto enhance creativity, efficiency, and impact.Qualifications 3-5 years of professional experience, ideally in a consulting or agency context. 4-year+degreein Design, HCI, Psychology, ora relatedfield. Strong written, verbal, conceptual, and visual communication skills.Proficiencyin designing in Figma isrequired. Experience designing developer-ready visual assets and UI components is a plus. Familiarity with user research tools (, Optimal Workshop,UserTesting, SurveyMonkey) is a plus. Working knowledge of Agile product development lifecycles and practices is a plus. Familiarity with WCAG and accessibility standards is a plus.Please include a link to your online portfolio with your applicationin order tobe considered.Additional InformationWe want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development pathsModern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downsCarrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay forcareFringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and moreEmployee Resource Groups -Employee-ledcommitteesthatembrace and incorporate diversity and inclusion into ourday-to-dayoperationsPhilanthropic Partnerships -Opportunities to engage in partnerships and pro-bono projects that support our communities.401(k)Matching - Generous matching and no vesting period to help you continue to build financial wellness