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ATTENTION MILITARY AFFILIATED JOB SEEKERS, - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to, Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.Unless specifically stated otherwise, this role is, 'On-Site' at the location detailed in the job post.Salary Range:$25.00 To $32.00 HourlyEXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY., Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source., SummaryCustom Truck One Source has an opening for a Service Writer in our Wyandanch, NY location. , The Service Writer will be responsible for coordinating and scheduling service work between the service department and customers in an organized and professional manner.Essential Duties and ResponsibilitiesIdentifies problems and services by listening to customer's description of symptoms; clarifying description of problems.Verifies warranty and service contract coverage by examining records and papers; explaining provisions.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Contact fleet management companies that require authorization to start work, or require estimates before authorizing repairs to begin., Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Assisting with scheduling work and issuing work to Service Technicians.Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Updates job knowledge by participating in educational opportunities; reading manufacturers' guides and municate with parts department to determine and locate part numbers for units.Call customers to let them know equipment is ready to be picked up.Process invoices and payments for service repairs.Create and maintain a safe working environment.