Job Title

Description We are looking for a Collections Specialist to support receivables management and help drive timely payment resolution for outstanding customer accounts in Wyomissing, Pennsylvania. This Long-term Contract position is ideal for someone who can communicate professionally with customers, evaluate delinquent balances, and contribute to consistent cash flow performance. The role also involves reporting on overdue accounts, identifying emerging credit concerns, and partnering with internal teams to support effective collection strategies. Responsibilities: u2022 Manage a daily queue of overdue accounts, prioritizing collection efforts based on aging, risk level, and payment history. u2022 Contact customers by phone and written correspondence to secure payment on past-due balances in line with agreed contractual terms. u2022 Coordinate and document payment arrangements with customers, obtaining management approval when exceptions or adjusted terms are needed. u2022 Compile and maintain collection reports that summarize delinquent accounts, recovery activity, and notable account trends. u2022 Analyze account data to highlight potential credit exposure and communicate concerns clearly to relevant internal and external stakeholders. u2022 Escalate unresolved accounts by recommending appropriate cases for third-party collection action when necessary. u2022 Support cash collection goals by contributing to individual, team, and broader business performance targets. u2022 Assist with related accounting reports and special projects connected to accounts receivable and collections operations. If interested, please send resume on a word document tom Requirements u2022 Experience handling cash collections and resolving overdue customer balances. u2022 Working knowledge of collection workflows for consumer and/or commercial accounts. u2022 Ability to review aging reports and use account data to prioritize follow-up actions. u2022 Strong verbal and written communication skills for customer outreach and payment negotiation. u2022 Experience setting up payment arrangements while maintaining professionalism and accuracy in documentation. u2022 Solid analytical skills with the ability to identify delinquency patterns and possible credit risks. u2022 Proficiency with standard accounting or receivables reporting tools and systems. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.