Job Title

Job Description Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. How will you make an impact in this role? Joining as a senior digital product manager at American Express is, at its heart, about making a positive difference in peopleu2019s lives by improving the products and journeys we offer, in more than 10 countries. Imagine for a minute that you see an advertisement for an American Express card that excites you. You click on the ad, check out the benefits and decide to apply. You fill out the information about yourself in the application form, take a selfie or a video, upload a photo of your passport and recent bank statement and click submit. Seconds later youu2019re approved. The card is instantly available on your phone to use and start earning rewards, getting a free Uber or Deliveroo, or getting you access to restaurants and great travel experiences. This is the kind of experience youu2019ll be working towards as part of our team - owning part of the application/onboarding journey. Youu2019ll help reduce the friction for people to apply for a card while ensuring we meet the complex set of regulatory standards in each country to protect against fraud and other criminal activity. Responsibilities + Understanding and representing user needs, both customers and internal teams + Collaborating with local market teams to stay on top of market developments and the competition + Analyzing data for insights into customer usage and behaviour to drive the product strategy and roadmap + Prioritizing product features and capabilities + Partnering with engineering and design functions throughout the product lifecycle from ideation to delivery and ongoing iteration + Overseeing the delivery of product roadmap in collaboration with go-to-market, engineering and design functions, often coordinating with other delivery teams + Lead and coach a small team of 1 to 2 product owners responsible for the product delivery Qualifications + 5+ yearsu2019 experience of product management shipping features that delight customers and users. If youu2019re passionate about technology improving lives and have go-to-market or other highly relevant experiences and looking for a career change weu2019re happy to consider your application. + Excellent written & verbal communication skills. Youu2019re able to articulate the reasons behind your work and bring others along with you. The skills stretch from writing customer journey narratives and mocking up wireframes to share with engineers to inspiring go to market teams with our strategy and roadmap. + Strong collaboration & relationship skills u2013 we are a relationship-oriented company, that values diverse perspectives. You will be the evangelist for the strategy and roadmap but wonu2019t be successful without bringing others along with you. Your ability to listen deeply, contextualise your insights are essential to achieving the best outcomes. + Interdisciplinary experience. In addition to the standard product functions of design and engineering, you have experience working with analytics, business development, communications/PR, marketing, and third-party distribution partners. + The spirit of an entrepreneur with an ability to contribute to product design, project management and technical ideas. Your job doesn't end with your job description. + Ability to thrive in a fast-paced environment, with competing resources and priorities, through the product life cycle from planning and development, through launch Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values (and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, youu2019ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site (. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angelesu2019 Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the u201cKnow Your Rights (u201d poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, weu2019ll consider your location, experience, and other job-related factors.u200b Job Identification 26004264 Degree Level Bachelor's Degree Job Schedule Full time Job Shift Day Locations World Financial Center, New York, NY, 10285, US Salary Range $123,000.00 to $215,250.00 Career Area Product