Job Title

Jail & Prison Services Program Assistant (Part Time)(On Site) Application Deadline: 27 April 2026 Department: Branch Libraries Employment Type: Part Time Location: Andrew Heiskell Library Reporting To: Emily Jacobson Compensation: $28.00 / hour Description This is an on-site role Overview The Jail & Prison Services Program Assistant will answer letters from incarcerated patrons in support of the Reference by Mail service. The Program Assistant will liaise with volunteers and students also answering letters, to support the workflow of the service. They will work closely with the Supervising Librarian to find ways to streamline and improve the service overall. Responsibilities + Regularly answers letters from incarcerated patrons in support of the Reference by Mail service + Liaise with volunteers and students also answering letters, to support the workflow of the service + Work closely with the Supervising Librarian to find ways to streamline and improve the service overall + Assists with the creation and distribution of materials to staff answering Ref-by-Mail letters, such as guidelines, rules, ready responses, etc. + Occasionally assists with the preparation and delivery of JPS programs and projects including the _Connections_ reentry guidebook + Attends relevant NYPL staff development activities and training + Performs other related duties as expected Required Education, Experience & Skills Required Education & Certifications + Bacheloru2019s degree required Required Experience + One or more years of experience in an office and/or library setting required + One or more years of experience working with underserved populations required Required Skills + Strong oral and written communication skills required + Digital literacy and strong working knowledge of Google Drive (docs, sheets, etc.) required More... Core Values _All team members are expected and encouraged to embody the NYPL Core Values:_ + Be Helpful to patrons and colleagues + Be Resourceful in solving problems + Be Curious in all aspects of your work + Be Welcoming and Inclusive Work Environment + On-site at Andrew Heiskell branch + Office setting, computer work + Work occurs on weekdays between the hours of 9-5 Physical Duties + Sitting at a computer/computer work Pre-Placement Physical Required? No Union/Non Union Non-Union FLSA Status Non-Exempt Schedule + On-Site + Must fill 17 hours/ week, to be set between M-F, 9-5. _This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed._ _The New York Public Library_ _Salary Statement_ At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s).