Job Title

Qualifications: High School Graduate or Equivalent Bachelor’s Degree in related field preferred Knowledge and ability to use effectively Microsoft Word, Excel, PowerPoint, Access, Outlook Excellent telephone skills Competent oral, written and composition skills Ability to follow written and oral directions Demonstrates high level of personal and professional accountability and responsibility Self-directed and performs duties independently Ability to problem-solve and apply critical thinking skills Must have the proven ability to maintain confidentiality Must demonstrate excellent customer service and communication skills Ability to effectively communicate and coordinate daily work flow to ensure department needs are met Must be flexible, dependable, and demonstrate the ability to adapt to change Duties & Responsibilities: Job Summary The Denial Coordinator carries through to completion, specific work projects assigned by Director of Case Management, the Assistant Director of Case Management and services relative to; overseeing the appeal and denial process that includes, preventing denials, generating and processing denial letters, maintaining denial and appeal logs. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects. Duties Administrative Duties Schedule department staff meetings, bi weekly UM/UR committee meetings and quarterly executive UM/UR committee meeting and ensure preparation of agenda and minutes and coordinating activities including scheduling, set up, food service, visual aids, etc… Acts as recording secretary for the UM/UR committee and UM/UR executive committee Track and prepare needed documentation for quarterly CQI projects Oversee new hire training and ongoing development for department secretaries Ensure integrity and quality of department secretarial duties such as timelines of UR sent to insurances, ensure proper documents are provided to insurances, oversee the work and maintenance of outstanding accounts on ANSB and that certification and denials are handled in a timely manner. Develop and maintain training and continuing education materials and process for various positions in the department Scheduling Department meetings, In-services and interviews for potential candidates Denial & Appeal Management Tracking denials and appeal status to ensure timely processing Analyze correspondence from insurances from denial and appeal to track results and monitor for trends and report findings Work as a liaison for the department with Patient Financial Services and Patient Access to communicate issues that cause denials and help to prevent the causation of denials Assembles data relative to denials and appeal outcomes Data entry into various software products AS400, ability to run queries and access billing records and demographic information Must be able to multitask and facilitate workflow to meet deadlines. Must meet deadlines as assigned Coordinate and facilitation of chart audits which may include analysis of correct charting, charge entry Performs other duties as assigned