Description We are looking for a detail-oriented and proactive Operations Support team member to join our team in Visalia, California. In this contract position, you will be instrumental in ensuring the seamless execution of order processing, from initial placement to final payment, while maintaining high standards of customer satisfaction. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn and grow under supervision and mentorship. Responsibilities: u2022 Utilize technology to identify and address issues, collaborating with team members to remove operational obstacles. u2022 Build strong working relationships with internal and external stakeholders to manage product pricing, transportation, and informational needs. u2022 Learn to oversee and plan order activities, ensuring all tasks are accurately completed within the system. u2022 Assist in coordinating order-related processes, including shipment tracking, exception management, inventory reconciliation, and invoicing. u2022 Resolve issues with exception orders by working with clients, transportation providers, and distribution partners to minimize disruptions. u2022 Maintain accurate item-level data in company systems, including pricing, pack sizes, and product descriptions. u2022 Monitor and mitigate potential service failures, such as late deliveries, to ensure minimal customer impact. u2022 Deliver exceptional customer service by providing clear, effective communication and promptly addressing inquiries. u2022 Regularly update the team on operational status and performance metrics. u2022 Support ongoing process improvement initiatives to enhance operational efficiency. Requirements u2022 Strong attention to detail, with the ability to manage multiple tasks in a high-volume environment. u2022 Excellent written and verbal communication skills for effective collaboration with diverse stakeholders. u2022 Proficiency in Microsoft Office Suite, particularly Excel, for data management and reporting. u2022 Familiarity with shipping, logistics, and order processing practices. u2022 Problem-solving skills to address and resolve operational challenges efficiently. u2022 Ability to learn and apply company policies, procedures, and systems effectively. u2022 Experience in customer service, demonstrating a commitment to customer satisfaction. u2022 Knowledge of inventory management, invoicing, and reconciliation processes is a plus. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
Operations Support