Description We are looking for a Workplace Exp Associate to provide high-quality front desk and workplace support for an onsite team in New York. This contract position is ideal for someone who enjoys creating a welcoming office environment, coordinating day-to-day workplace services, and delivering responsive support to employees, guests, and vendors. The person in this role will help manage office operations, assist with events and amenities, and contribute to a safe, organized, and efficient experience across the site. Responsibilities: u2022 Coordinate front desk and workplace services to ensure employees and visitors receive prompt, attentive assistance throughout the day. u2022 Support office events and amenity-related activities, including scheduling arrangements and helping maintain accurate customer and event details. u2022 Arrange business and dining reservations or other requested services while confirming plans and responding to changes efficiently. u2022 Review and authorize janitorial or maintenance requests as needed, and work with vendors or onsite staff to resolve service-related issues. u2022 Address questions, concerns, and complaints from employees, guests, and coworkers with a customer-focused approach and practical solutions. u2022 Assist with administrative and team support activities such as managing office supplies, coordinating meetings, and monitoring shared equipment. u2022 Verify that client-facing and customized materials align with established brand standards before distribution or use. u2022 Follow site-specific security and emergency procedures, escalate concerns to leadership, and help promote a safe environment for everyone in the building. u2022 Deliver orientation sessions and coaching for new team members, including preparing presentations and speaking confidently to groups of different sizes. u2022 Analyze workplace issues and operational data, recommend process improvements, and communicate complex information clearly to support team efficiency. Requirements u2022 At least 2 years of experience in front desk support, concierge services, hospitality, or a similar customer-facing environment. u2022 Bacheloru2019s degree preferred; equivalent combinations of education and relevant experience will also be considered. u2022 Strong customer service skills with the ability to build rapport quickly and respond calmly with close attention to detail. u2022 Excellent verbal and written communication skills with close attention to detail and accuracy. u2022 Ability to understand instructions, exercise sound judgment, and work independently with limited supervision. u2022 Flexibility to support an onsite Monday through Friday schedule and adapt to changing workplace needs. u2022 Comfortable with a physically active role that may require extended standing, walking, and light lifting or movement throughout the office. u2022 Must be authorized to work in the United States and be eligible to work in the U.S. without current or future visa requirements. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
Workplace Exp Associate