Description We are looking for a customer-focused Customer Service Representative to support daily client interactions for a real estate and property organization. This contract opportunity is ideal for someone who is comfortable managing a high volume of communications, maintaining accurate records, and delivering attentive service across phone and email channels. The position requires regular onsite attendance and offers the chance to contribute to both customer support and accounts receivable-related activities in a fast-paced environment. Responsibilities: u2022 Manage incoming customer calls and emails, providing timely assistance and resolving questions with an attentive approach. u2022 Place outbound calls as needed to follow up on inquiries, payment-related matters, and service requests. u2022 Enter and update customer, order, and account information accurately within internal systems and spreadsheets. u2022 Coordinate appointments and schedule-related communication to support efficient service delivery. u2022 Assist with accounts receivable support tasks, including documenting customer interactions and tracking payment issues. u2022 Use Microsoft Office tools, especially Excel and Word, to maintain records, prepare reports, and organize daily work. u2022 Support property-related customer service activities while ensuring details are recorded clearly and consistently. u2022 Collaborate with internal team members and leadership to address service concerns and keep workflows moving effectively. Requirements u2022 At least 1 year of experience in customer service, call center support, or a similar client-facing role. u2022 Strong background handling inbound calls and written correspondence in a detail-focused setting. u2022 Proficiency with Microsoft Office, including solid working knowledge of Excel and Word. u2022 Ability to perform accurate data entry and manage multiple tasks with strong attention to detail. u2022 Experience with outbound calling, appointment coordination, or order processing is preferred. u2022 Familiarity with Yardi is preferred. u2022 Previous experience in real estate or property-related environments is a plus. u2022 Able to work onsite at least 3 days per week in New York, New York. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
Customer Service Representative