Job Title

Coordinator & Leadership Support Job ID: 15407 Business Unit: Bridges and Tunnels Location: New York, NY, United States Regular/Temporary: Regular Department: ITS and Tolling Date Posted: Apr 21, 2026 Description Job Title: Coordinator & Leadership Support Resume Due Date : May 6, 2026 Department: Tolling Management Work Location: 2 BROADWAY Earnings Potential : $76,2 7 4 - $95,343 MTA Bridges and Tunnels reserves the right to remove this posting before the application deadline MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Telework: This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. Job Summary: The Coordinator & Leadership Support will serve as a project manager and will provide analytical support for the varied work within the Tolling Management Department. The incumbent will lead the coordination of the departmental initiatives, special projects, department policies, and procedures, and assist with the coordination efforts of internal staff, as well as external stakeholders to effectuate and achieve the senior leadership's mission, goals, and objectives. The Coordinator & Leadership Support may be required to serve in a confidential setting and communicate with various stakeholders throughout the organization and with external agencies on behalf of the Sr. Vice President of Tolling Management, the Vice President of Tolling Strategy and the Vice President of Tolling Operations. The incumbent will utilize their technical knowledge to efficiently manage and assist with scheduling and calendar management; processing travel and training requests (including reimbursements); managing staff onboarding; facilitating technology resource needs; maintaining organizational charts; leading the coordination of the telework program and more. The Coordinator & Leadership Support will also be responsible for preparing reports for executives, conducting research, and assisting with the coordination of correspondence . The Coordinator & Leadership Support will also assist the SVP of Tolling Management with key project management initiatives including creating databases to help manage and track employee compliance with various policies and procedures, attendance reporting, agenda setting, vacation and time-off requests tracking active and vacant staff lists , and more. The Coordinator & Leadership Support will report to the Sr Vice President of Tolling Management. Qualifications + Bacheloru2019s Degree in Arts/Sciences (BA/BS) in Business Administration, Finance, Public Administration, or advanced degree + Minimum 5 years administrative support, project coordination, or related field + Must have experience using Microsoft Office Suite (i.e., Word, Excel, Access, Visio, PowerPoint, and Outlook) + Must have experience with calendar management for conference rooms and shared spaces, zoom rooms + Ability to acquire complex data and apply statistical and/or other analytic methodology; develop dashboards, performance metrics, output measures to help effectively manage key business processes + Must know about office management and human resources administration + Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. + Knowledge of business and management principles involved in strategic planning resource allocation leadership Preferred + Ability to maintain databases u2013 add/ update and report information + Ability to anticipate office needs and proactively address them + Understanding of MTA administrative processes and PeopleSoft + Experience with preparing and tracking time-sensitive forms for clients and vendors Additional Information: This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. Other Information: Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve. To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the u201cCommissionu201d). MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS). How to Apply: For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions. For External Applicants: Visit ( , click the u201cCareersu201d link located in the footer under the