Skip to Main Content

Job Title


Visiting Services Specialist


Company : The Osborne Association


Location : Brooklyn, NY


Created : 2026-04-23


Job Type : Full Time


Job Description

Visiting Services Specialist Brooklyn, NY ( u2022 Children, Youth, & Family Services Job Type Full-time Description The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination. We currently seek a Visiting Services Specialist to join our CYFS department. The Visiting Services Specialist will promote the well-being of incarcerated women and support positive outcomes for families. The Visiting Services Specialist will work with women on Rikers Island located at Rose M. Singer Center (RMSC), as well as in the community to provide women and their families with the support they need to navigate the criminal justice system. This position will report out of our Brooklyn office. This position requires clearance by the New York City Department of Correction. Candidates must be able to obtain and maintain Department of Correction (DOC) clearance to work on Rikers Island and/or other applicable facilities operated by the Department of Correction. Salary:$34.36 - $35.76 per hour Requirements Essential Duties: + Support in-person and video visits between the participants and their family members as needed + Provide supportive counseling around parenting for women in NYC DOC custody + Collaborate with child welfare agencies to ensure visiting is being held as ordered + Conduct one-on-one supportive counseling sessions as needed to focus on individual parenting, discharge planning and service needs + Maintain both group and individual records and case notes as needed + Provide referrals for incarcerated individuals to promote successful community re-entry + Provide referrals to family members in the community to support their involvement in the criminal justice system + Document all individual and group work in DOC and Osborne Association databases, including but not limited to a DOC tracker, Salesforce/ECM and others as needed + Coordinate with DOC and MOCJ providers at RMSC to avoid duplication in services and ensure that participants have all of the support they need to successfully reunite with their families + Escalate and collaborate with the Program Coordinator of any complex individual or family needs that may arise to provide resolution is a timely manner + Participate in all relevant program and CYFS meetings + This position may require weekend and/or evening hours + Attend required training + In-person attendance is required to collaborate with co-workers and participants + Perform other duties as assigned Minimum Qualifications: + Bacheloru2019s degree in Social Work, Psychology or related field; in lieu of a degree, High school diploma or equivalent with an additional two years of relevant experience + at least two years of progressive work experience in a social services agency + Experience working with adolescents and families Key Competencies: + Ability to travel locally between Osborne offices and NYC DOC facilities + Effective oral and written communication skills + Ability to work effectively under tight deadlines, pay strong attention to detail, and time management skills + Proficient in database management, Microsoft Office and Google Suites + Ability to work in teams and collaborate effectively with people in different functions + Ability to take the initiative and drive for results + Ability to communicate with all levels of the organization and build strong relationships + Ability to work in person multiple times a week to collaborate with key personnel Benefits of Working for the Osborne Association Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans. The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Thank you for your interest in the Osborne Association. Please be sure to include a cover letter with your application. We wish we could personally respond to each application but due to the volume of interest we receive, we are not able to. Please, no phone calls. Salary is based on commensurate experience and other qualifications. Salary Description $34.36 - $35.76 per hour