Job Title

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 6061 S WILLOW DR City: GREENWOOD VILLAGE State: Colorado Postal Code: 80111 Job Description: Resolves patient issues autonomously and serves as the point of contact for all patient escalations. Assists with screenings per physician orders and accurately enters all information at the time of service or results. Plans proactively for each patientu2019s medical needs and follows through to a solution. Resolves problems, completes audits, identifies trends, determines system improvements, and implements changes. Provides guidance, motivation, and encouragement to guides to achieve goals. Coordinates patient care tasks and ensures adherence to care plans. Partners with and attends stakeholder meetings as necessary. Manages EHR and lab tasks, including entering labs, sending requisition forms, coordinating referrals, and disseminating order information and results to physicians and providers. Resolves order clarification issues, edits pharmacy information, and troubleshoots patient issues. Ensures the loop is closed with physicians and providers after referrals, including collecting patient notes from providers. Schedules follow-up appointments with patients, closes the loop with providers, and makes outbound calls to close care gaps in EHR. Performs clinical intake according to policy and procedures. Performs other duties as assigned. Knowledge, Skills, and Abilities: u2022 Knowledge of health care field and medical terminology [Required] u2022 Knowledge of chronic disease management [Required] u2022 Knowledge of and ability to utilize internal and external resources [Required] u2022 Expertise in patient advocacy and navigating complex systems [Required] u2022 Ability to function and assist others in stressful, fast-paced environments and effectively apply stress management techniques [Required] u2022 Ability to resolve issues and work independently within the scope of their certification [Required] u2022 Ability to exercise sound judgement, diplomacy and a professional demeanor [Required] u2022 Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements [Required] u2022 Experience with computers [Required] Education: u2022 High School Grad or Equiv [Required] Field of Study: u2022 N/A Work Experience: u2022 N/A Additional Information: u2022 N/A Licenses and Certifications: u2022 American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required] u2022 National Association of Health Professionals (NAHP) [Preferred] u2022 American Medical Certification Association (AMCA) [Preferred] Physical Requirements: _(Please click the link below to view work requirements)_ Physical Requirements - Pay Range: $19.58 - $31.32 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Medical Assistant & Technician Services Organization: AdventHealth Porter Schedule: Full time Shift: Day Req ID: 151881810