Description We are looking for a Technology Services Manager to lead infrastructure, cybersecurity, end-user technology, and service support operations for a manufacturing organization near Mankato, MN. This position will guide technical strategy, strengthen day-to-day IT performance, and drive technology initiatives that support business growth and operational reliability. The role also provides leadership to internal team members and external service partners while helping advance the companyu2019s long-term technology capabilities. Responsibilities: u2022 Direct the performance, availability, and security of core infrastructure, business systems, productivity platforms, and service desk operations. u2022 Lead technology projects from planning through execution, serving as either the primary project manager or a key contributor on cross-functional initiatives. u2022 Partner with business and IT stakeholders to assess future technology needs and implement practical strategies that improve organizational maturity. u2022 Oversee cybersecurity practices, monitoring tools, and risk controls to protect company systems, data, and user environments. u2022 Supervise, coach, and develop technical staff while managing the work and expectations of third-party service providers. u2022 Establish priorities for infrastructure and support activities, balancing daily operational needs with strategic improvement efforts. u2022 Coordinate deployment and administration of enterprise tools such as cloud services, collaboration platforms, network technologies, and endpoint environments. u2022 Communicate technical plans, progress, and issues clearly to both technical teams and non-technical business leaders. Requirements u2022 Bacheloru2019s or masteru2019s degree in computer science, information systems, business administration, or a related discipline; equivalent relevant experience may be considered. u2022 At least 10 years of experience in information technology or a comparable business environment. u2022 Minimum of 3 years in a leadership role involving planning, budgeting, staffing, and team direction. u2022 Strong hands-on knowledge of infrastructure and enterprise technologies, including Cisco environments, Microsoft Azure, Freshservice, Office 365, Active Directory, and service desk operations. u2022 Experience with cybersecurity tools and practices, including monitoring, protection, and incident-response support within enterprise environments. u2022 Proven ability to manage projects effectively, with familiarity in Agile or similar delivery frameworks. u2022 Excellent written and verbal communication skills, with the ability to explain complex topics to audiences with varying technical backgrounds. u2022 Strong organizational judgment, problem-solving ability, and capacity to manage multiple priorities while maintaining confidentiality and ethical standards. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
Technology Services Manager