Job Title

Description We are looking for a Customer Experience Specialist to support customers in person, by phone and email while delivering a responsive, detail-oriented service experience in Holderness, New Hampshire. This Long-term Contract position is ideal for someone who can multi-task and enjoys speaking to the public. The right candidate will be comfortable handling a steady volume of inquiries, documenting details accurately, and helping customers reach successful outcomes. Responsibilities: + Welcome visitors and provide friendly, helpful customer service. + Share information about programs, events, memberships, and available services. + Assist guests with admissions, retail purchases, reservations, and membership transactions. + Operate the point-of-sale system accurately, including cash handling and drawer balancing. + Support retail inventory by stocking, pricing, and organizing merchandise. + Maintain a clean and organized front area, including opening and closing tasks. + Help coordinate equipment reservations and assist visitors as needed. + Use basic computer skills to manage multiple tasks in a fast-paced environment. + Restock supplies and move inventory from storage when needed. Requirements u2022 Experience in a call center or customer service environment supporting customers through phone-based interactions. u2022 Strong written communication skills for clear, detail-oriented email correspondence. u2022 Familiarity with resolving customer concerns related to connectivity or service access issues. u2022 Customer-focused mindset with the ability to remain calm, patient, and solution-oriented. u2022 Strong organizational skills and attention to detail when documenting cases and next steps. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.