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Description Job Title: IT Support Specialist Job Type: Contract 3 months with potential to extend and/or go full time in the future ________________________________________ Job Summary: We are looking for a reliable and customer-focused IT Support Technician to provide exceptional desktop support for PC and Mac users at our clientu2019s headquarters. This role requires not only technical expertise but also a commitment to delivering outstanding service and building trust with end-users. ________________________________________ Key Responsibilities: u2022 Deliver friendly, professional, and responsive support for all PCs, Macs, and mobile devices (iPhones, iPads, Android). u2022 Perform basic network troubleshooting and printer support. u2022 Assist with laptop replacements, including data migration, application setup, and user configuration. u2022 Troubleshoot and resolve hardware, software, and connectivity issues promptly. u2022 Provide clear communication and user training when needed to ensure a positive experience. u2022 Maintain compliance with company security standards and document processes accurately. u2022 Collaborate effectively with IT teams to ensure smooth deployments and minimal disruption to users. ________________________________________ Required Qualifications: u2022 Minimum 5 years of IT support experience, including desktop support for PC and Mac. u2022 Strong knowledge of Windows operating systems (especially Windows 11) and Microsoft products. u2022 Hands-on experience with laptop setup, imaging, and data migration. u2022 Excellent customer service and communication skillsu2014ability to explain technical issues in simple terms. u2022 Proven reliability and ability to work independently as well as in a team environment. ________________________________________ Preferred Qualifications: u2022 CompTIA A+ or similar certifications. u2022 Experience with enterprise-level deployments and IT asset management. u2022 Familiarity with ticketing systems and AV support. ________________________________________ Work Environment & Conditions: u2022 On-site support at Corporate Headquarters u2022 Ability to lift and move laptops and accessories as needed. u2022 Must be Onsite, this is not a remote position Skills Support, Troubleshooting, Customer service, white glove support Top Skills Details Support,Troubleshooting,Customer service,white glove support Additional Skills & Qualifications White Glove Experience Level Expert Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Apr 29, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.