Job Title

Description We are looking for a Registration Specialist to support a non-profit organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, handling registration-related questions, and providing courteous service across phone and email channels. The person in this role will manage inquiries efficiently, route calls when appropriate, and maintain accurate records while contributing to a positive experience for every interaction. Responsibilities: u2022 Respond to registration-related questions from customers by phone and email with professionalism and care. u2022 Assist with a wide range of general customer inquiries and provide clear, helpful information. u2022 Enter and update registration details accurately in internal records and tracking systems. u2022 Handle inbound and outbound communications to confirm information, resolve issues, and support service needs. u2022 Use Microsoft Office tools, including Word and Excel, to document activity and maintain organized files. u2022 Support order or registration processing tasks while ensuring information is complete and accurate. u2022 Coordinate scheduling or appointment-related activities as needed to support customer service operations. Requirements u2022 Requiring fluency in Mandarin and English u2022 Strong verbal and written communication skills with a friendly and detail-focused approach. u2022 Data entry experience with close attention to detail and consistency. u2022 Comfortable handling both phone and email correspondence in a service-oriented environment. u2022 Strong organizational skills and the ability to prioritize multiple tasks effectively. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.