Job Title

Summary The Management and Program Analyst serves as a member of the VISN Prosthetics and Sensory Aids Service (PSAS) analyzing and evaluating processes, data and the management of data for potential improvement. Coordinates improved processes for development of new or modified integrated systems, work methods, organizational structures, record and files, and in making recommendations concerning operations of the Prosthetics and Sensory Aids Service. Responsibilities Responsible for monitoring and ensuring VISN 17's achievement of critical Prosthetic performance measures, maintaining and continuously enhancing the Network prosthetic software programs/databases, and coordinating budget activities Analyzes individual programs, functions, and organizations at the regional level to determine whether the management systems in current use efficiently accomplish objectives sought and whether they provide controls necessary for sound management. Various advanced analytic techniques are used, many of a complex nature. Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegations of authority, management controls, information and documentation systems, and similar functions of management. Requires an incumbent(s) who has an expert understanding of knowledge and skills in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of (PSAS) program operations. Knowledge of pertinent laws, regulations, policies and precedents which affect the use of program and related support resources in the area studied. Knowledge of the major issues, program goals and objectives, work processes, and administrative operations of the organization. Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. Skilled in conducting detailed analyses of complex functions and work processes; and Interpersonal skills in presenting staffing recommendations and negotiating solutions to disputed recommendations. Provides position management advice and recommendations to agency managers including providing advice on the distribution of workload among positions and organizations, and the skills mix, or categories of employees needed to do the work. Develops major organizational proposals that involve extensive independent analysis prior to recommending significant changes in workforce distribution, positions, and/or functional responsibility. Works across program or media area to develop manpower utilization proposals that require approval of upper management. Employees techniques that analyze staff skills, budget impact and cost benefit. Contract analysis and oversight for multiple site-specific contracts. Detailed analysis of workflow and work methods are used to support recommendations. Formulates, presents, executes, and analyzes organizational budgets. Monitors budget allocation and execution to ensure that operating program objectives are met. Performs in-depth, rigorous analysis of budget requests by employing techniques such as cost-benefit analysis, program trade-offs, and exploring alternative methods of funding. Monitors the use and rate of expenditure of budgeted funds in assigned areas through continuing dialogue with program officials and their staff, review of written documents, and examination of accounting records. Performs work related to developing and monitoring quality programs, plans, procedures, and methodologies; and/or analyzing quality initiatives and processes. Analyzes a wide range of processes with long-term goals and results. Makes use of basic and advanced quality tools to accomplish analysis. Train and facilitate others in the use of quality tools and techniques. Provides guidance and facilitation skills to quality action teams and to managers. Guidance is designed to foster quality principles in all strata of the workforce. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday; 8:00 am - 4:30 pm CST Telework: Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst (Detail NTE 120 days)/PD007850 and PD005470 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/27/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. For a GS-12 position you must have served 52 weeks at the GS-11.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below. To qualify for this position at the GS-11 level, you must meet the following: Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Analyzes and measures the effectiveness, efficiency, and productivity of administrative, technical and clinical programs, with comprehensive knowledge of mission, organization, and work processes of healthcare systems management, planning and operations; knowledge of the concepts, principles, practices and regulations that apply to budgeting and financial tracking for a healthcare program with regional impact; Advanced knowledge of International Classification of Disease (ICD), Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), Medical Terminology, and Current documentation guidelines; Develops resource guidance for the Medical Center activities in accordance with VHA policies and objectives, regulations and precedents as well as major issues which affect the use of VAH, VISN and system related support resources (people, money, or equipment); presents recommendations and negotiates solutions to disputed recommendations; performs a wide variety of analytical and evaluative studies to determine the efficiency and effectiveness of the VA administrative and health care services and delivery systems; provides consultation and technical advice and leads groups and coordinating the work of a large number of parties. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successful completion of a Ph.D or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first two years. To qualify for this position at the GS-12 level, you must meet the following: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Analyzes and measures the effectiveness, efficiency, and productivity of administrative, technical and clinical programs, with comprehensive knowledge of mission, organization, and work processes of healthcare systems management, planning and operations; knowledge of the concepts, principles, practices and regulations that apply to budgeting and financial tracking for a healthcare program with regional impact; Advanced knowledge of International Classification of Disease (ICD), Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), Medical Terminology, and Current documentation guidelines; Develops resource guidance for the Medical Center activities in accordance with VHA policies and objectives, regulations and precedents as well as major issues which affect the use of VAH, VISN and system related support resources (people, money, or equipment); presents recommendations and negotiates solutions to disputed recommendations; performs a wide variety of analytical and evaluative studies to determine the efficiency and effectiveness of the VA administrative and health care services and delivery systems; provides consultation and technical advice and leads groups and coordinating the work of a large number of parties. Physical Requirements: Light lifting of less than 20 lbs., sitting for moderate periods of time, and regular reading requirements. Also, must possess the ability to work under pressure, tight deadlines, and rapidly changing priorities. The incumbent is required to use a keyboard to access a computer to perform his/her duties. Preferred Experience: REPORTING SYSTEMS KNOWLEDGE: Uses PowerBI, NPPD, SAIL, NAC, VSSC, CTM, VSE, Foresight, in depth knowledge of national reporting SharePoint's for specialty programs and nationally monitored metrics. COMPUTER KNOWLEDGE - WORD PROCESSING (MS-WORD): Uses MS Word or comparable word processing software to execute several office automation functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text; formatting letters, reports and memoranda; and transmitting and receiving e-mail. COMPUTER KNOWLEDGE - SPREADSHEETS (MS-EXCEL): Use MS Excel or other comparable spreadsheet software to develop and change spreadsheets to graphically display data. COMPUTER KNOWLEDGE - GRAPHICS (MS-POWERPOINT): Uses MS PowerPoint or other comparable graphics software to develop presentation materials. COMPUTER KNOWLEDGE - VISTA: Uses the Veterans Health Information & Technology Architecture (VistA) to access information in the Medical Center Computer System. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education For the GS 11 - Successful completion of a Ph.D or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position There is no educational substitution at the GS-12 level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.