Job Title

We are currently looking for a Customer Account Administrator to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Account Administrator, you will be responsible for performing detailed administrative and operational functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.• Provide high levels of customer account management by properly setting up and maintaining account information and data• Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities• Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing• Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies• May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs• Monitor and maintain accurate inventory levels• Reconcile inventory counts• Investigate and resolve inventory discrepancies (shortages, overages)• Track incoming and outgoing shipments to verify accuracy• Posting of driver delivery batches• Maintain compliance with company policies and safety standards• Assist with demand forecasting and inventory planning• Prepare reports on inventory levels, usage, and variancesWhy join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:Medical, dental, and vision (eligibility after just 30 days of employment)Paid time off that increases with tenureA 401(k) with company match and immediate vestingA new employee training program and many opportunities for continued learning and career developmentDisability and life insuranceEmployee recognition programGenerous tuition assistance programPropane discountsFor eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https:jobs.suburbanpropane.com/our-hiring-process/At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster