Job Title

Description We are looking for a Patient Access Specialist to support front-end registration and patient service operations in Racine, Wisconsin. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, and insurance-related documentation. The ideal candidate is organized, service-driven, and comfortable handling a high volume of calls, clerical tasks, and detailed record updates in a healthcare setting. Responsibilities: u2022 Welcome patients professionally, gather required demographic and coverage details, and complete registration records with a high level of accuracy. u2022 Coordinate appointment scheduling and rescheduling activities while helping patients understand next steps, required documents, and visit preparation instructions. u2022 Manage inbound and outbound calls to address questions related to appointments, billing matters, insurance verification, deductibles, copays, and medical coverage. u2022 Maintain clear and timely documentation in computer systems, ensuring patient information, forms, labels, and related records are properly entered and organized. u2022 Support reception and general administrative operations by handling paperwork, typing, scanning, and other clerical duties that keep daily workflows running smoothly. u2022 Explain office procedures and financial policies to patients, and assist with routine payment-related inquiries or ad hoc financial tasks as needed. u2022 Work closely with internal teams to confirm protocol-related requirements, communicate updates, and help optimize patient access processes and service quality. u2022 Follow established guidelines for confidentiality, documentation standards, and department procedures while delivering consistent customer service in a fast-paced environment. Requirements u2022 Previous experience in patient registration, medical front desk support, call center operations, or a similar healthcare administrative role. u2022 Strong customer service and communication skills, with the ability to assist patients clearly and professionally in person and over the phone. u2022 Working knowledge of insurance concepts, including eligibility, medical coverage, billing terminology, deductibles, and copays. u2022 Ability to complete detailed documentation accurately and navigate computer systems efficiently for scheduling, record updates, and routine data entry. u2022 Comfortable performing clerical and receptionist duties such as typing, managing paper records, and maintaining organized workflows. u2022 Strong time management skills and the ability to prioritize multiple tasks in a high-volume setting. u2022 Familiarity with healthcare procedures, patient intake processes, and standard office protocols. u2022 High school diploma or equivalent required; additional healthcare administration training is a plus. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.