Job Title

Guardian’s Annuityinforceteamseeksa dynamic and knowledgeable individual to join our team as anAnnuityOperations Consultant. We are looking for someone with exceptional analytical and problem-solving skills, attention to detail, and intellectual curiosity; enabling us to discover deeper insights into our business andidentifyinnovative ways to accelerate growth. This individual willbe responsible forsupporting allfacetsofannuitynew businessadministration and working with internal and external partners.AsanOperationsConsultant,you’rehighly motivated and empowered to take ownership and accountability for each interaction, keeppeopleinformed during every step of handling their request,demonstrategenuine care, and actively engage.You areHighly adaptable and comfortable with change and ambiguity.Someone with a growth mindset who fosters collaboration and a positive culture.Goal-oriented and able to deliver results aligned with business priorities and key performance metrics.Highly focused on theconsumer, motivated to do whatever it takes tomake apositiveimpactanddeliverpersonalizedexperiences.Able to handle several responsibilities, multiple phonecallsand field interactions, yet be able toidentifyand focus on the most valued added phone support and use of time.Confident andindependent decision-maker able toutilizeresources and logic toresolveissuesefficientlywith minimal leadershipassistance.Confident and skilled to control consumer and field escalations; able to utilize resources and use logic to solve problems quickly.Collaborativepartnerwho buildstrustand works effectively across teams and functionsDetailorientedand comfortable operating in a highly regulated environment, with a strong commitment to accuracy and risk awarenessAble to create and deliverclearpresentations and job aid materialsYouwillServe as the primary operations coordinator of Regulatory mailings (i.e.funds/prospectus/etc.)Oversite and Support of Regulatory/business risk reporting (i.e.CA Annuity Consumer Protection Semi-Annual reports/Market Conduct Annual Statement reporting/LIMRA SRI Quarterly reporting/etc.)Compliance oversight of the Annual Privacy Mailings and Quarterly statement reviewMonitor/Update processing system: Early Close and Market ClosingAdministration of Accurint for Annuities (set up/deletion andsubmitinvoices to be paid)Pricing process oversiteTax reporting/oversiteresponsibilities asrequiredMonitor/process the Annual Purge of Records in all systems/productsOperate ata high levelto consistently exceed qualitygoalsand service level agreement standards.Oversite ofsubmittedincident ticketsYou have5+years’ experiencein the financial service industry.A bachelor’s degree or equivalent industry experience.Knowledge of various annuity products, including fixed, variable, and indexedannuities.Aconsumer-centric mindset; you know what it takes to deliverpersonalizedexperiences.Exceptional written and verbal communication skills.LocationThis is ahybridposition requiring 3 days per week inourBethlehem, PAor Pittsfield, MAofficelocation.Youmust be able tocome on campus at anytime,and the required number of in-office days are subject to change.Salary Range:$68,970.00 - $113,310.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical spire Well-BeingAs part of Guardian’s Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.Visa SponsorshipGuardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.