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Job Title


Complex Director Sales & Catering


Company : MSCCN


Location : Columbus, OH


Created : 2026-05-06


Job Type : Full Time


Job Description

Description ESSENTIAL JOB FUNCTIONS: Sales & Revenue Generation. Drive Revenue by developing and executing sales strategies. Align the hotelu2019s sales and marketing teams to align group bookings with catering needs. Ensure the team is Identifying and pursuing new business opportunities, including corporate meetings, weddings, social events, and large-scale banquets. Develop relationships with corporate clients, wedding planners, and local businesses to generate repeat and referral business. Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Event Planning & Execution Ensure the planning and execution of all events is seamless, ensuring they align with client expectations and brand standards. Ensure there is collaboration with clients to customize menus, layouts, and event details. Attend pre-event meetings to finalize details and post-event reviews for feedback and improvement. Ensure seamless communication between catering, group sales, banquet, and culinary teams. Operations & Team Management Lead and manage the sales & catering, events team. Work closely with the culinary team to maintain high food quality and presentation standards. Budgeting & Financial Management Develop and manage group, catering and event department budgets, forecasting revenue and expenses. Monitor food and labor costs to maintain profitability. Negotiate contracts with vendors and suppliers to optimize costs. Client & Guest Relations Maintain strong relationships with repeat clients and high-profile accounts. Handle client concerns, special requests, and last-minute changes with professionalism. Ensure post-event follow-ups to gather feedback and encourage future business. Collaboration & Strategy Work closely with the hotelu2019s General Manager and Food & Beverage leadership to drive revenue for the total hotel operation Stay updated on industry trends and competitor offerings to keep the hotel competitive. Implement creative strategies to enhance guest experiences and attract new business. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes. Initiate preparation of annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. REQUIRED SKILLS/ABILITIES: A minimum of 3 years of experience as a hotel Director of Sales is required. 2 years of high-volume hotel catering sales experience is required. Ability to multi-task and serve multiple events simultaneously. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights ( notice from the Department of Labor.