Job Title

CUSTOMER SERVICE SPECIALISTABOUT THE COMPANY:Looking for a company to grow with? Come join our clients expanding team!Family-like company environment that values working harmoniously.Searching for go-getter adept in providing excellent customer service to their clients.They are looking to bring on a Customer Service Specialist.OVERVIEW OF THE CUSTOMER SERVICE SPECIALIST ROLE:Customer Service Specialist manages customer queue of inquires efficientlyCommunicate with customers via phone, email, and chatCustomer Service Specialist documents customer conversations in CRM system: SalesforceManage shared email inbox on a daily basisVendor/Event ManagementGeneral Admin Tasks as neededPREFERRED QUALIFICATIONS FOR CUSTOMER SERVICE SPECIALIST:Phone, Email, and Chat Customer Service experience (preferred)Typing speed of 40 WPM minimumExceptional Written and Verbal Communication SkillsThe Customer Service Specialist needs experience with Salesforce CRMExperience handling miscellaneous admin and data entry tasks#CBMAR2024 #cfstaffing #customerservice