Job Title

Help Desk AnalystOn-Site | Permanent | Fast-Growing OrganizationABOUT OUR CLIENTBecome a part of a team that has the assets of a mid-sized business with a family-owned vibe.Expanding and growing their company as they become a leader in their industry.A welcoming and friendly team that values teamwork and collaboration.This role offers a wide range of tasks on any given day.Solid benefits and up to a 5% 401k match!BENEFITS & COMPENSATIONCompensation: $50,000 - $65,000PTO: 15 day of PTO + 8 Paid HolidaysRetirement: 401(k) with a match!Medical: Employee-only, Employee + Spouse, Employee + Children, FamilyOther Benefits: Dental, Vision, Life Insurance, Disability and moreRESPONSIBILITIES FOR THE HELP DESK ANALYSTManagement of systems/network - ability to troubleshoot error codes, malfunctioning workstations, etc.Add/delete users to Office 365Grant user permissions to specific applicationsTroubleshoot and triage systems - software upgrades/updatesTraditional desktop/help desk support - answering trouble ticketsAssist with data migrations PREFERRED EXPERIENCE THE HELP DESK ANALYSTAssociates Degree - IT, Computer Systems or related fieldExperience in Help Desk/Desktop Support rolesPoint of Sale implementation/set-up/supportExcellent written and verbal communication skillsIT related certifications are a plus!Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.