Job Title

Experis IT ManpowerGroup has partnered with a leading Information Technology organization in the Los Angeles, CA area for a Contract to hire ACCOUNT SUPPORT FIELD ENGINEER role to assist their team. This is an on-site role. Industry: Information Technology Title:  ACCOUNT SUPPORT FIELD ENGINEER Location:  ONSITE- (Los Angeles, CA) Duration: 24 months  Shift: M-F 8am-5pm Pay range: $45-$55 per hour. Job Description Security Cleareance required : TS/CSI Responsibilities: • Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking. • Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting • Able to perform high volume/low impact tasks in an efficient and knowledgeable manner. • Provide break/fix support including component replacement, hardware troubleshooting, and operating system installation. • Able to proficiently perform data center support tasks with little guidance. • Demonstrate hands-on practical knowledge of systems and policies. • Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities Requirements: • Must have a basic understanding of Storage theory, Server layout and Network concepts. • Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices. • Requires good understanding of the general/technical aspects of the job. • Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand. • Must possess professional written and verbal communication skills • Must be organized and able to document daily activities • Must maintain successful communication and working relationship with management & peers of all levels. • Teamwork and interpersonal skills • Willing to travel locally, state-wide, or regionally as required Experience & Education: • Experience with pallet jack and data center server lifting tools is a plus. Must be able to lift to 40 lbs. • Ability to operate manual and power hand tools • 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total). • Linux, Virtualization and Windows Server experience a plus