Job Title

Company DescriptionFOROM is a multi-brand designer furniture e-commerce company that recently opened a showroom in New York.Globally curated by interior designers - - @foromshopArtisan Crafted | Modern Traditional - Furniture & ObjectsRole DescriptionThis is a full-time on-site role for a new position: Trace Account Sales Assistant for online Furniture retailer at our ShowroomOffice in Brooklyn, NY (Greenpoint).Must love the challenge of starting a new position, in a fast-paced environment, with an interest in Home Decor,customer service and operations for our online furniture retail store and NY showroom. In addition, the coordinator will work closely with the management team to improve customer experience and maintain high service standards.QualificationsRequired: 1 year in e-commerce online business with customer-facing a plusBachelor's Degree in a related field or industry equivalent experience preferredMust be comfortable with Apps Tech, like Shopify, Ticketing SystemsSuccessful track record in eCommerce project management in an entrepreneurial environmentProficient in Shopify, GorgiasZendeskStrong organizational skills and extreme attention to detailLoves to work collaborativelyExcited to join a small team that makes an impactRequired 1 year of experience in e-commerceKnowledge and experience with customer serviceTech-savy is a big PlusAbility to lift up to 30 lbsDaily responsibilities-Overall related Customer experience daily routine-Assist with Trade Accounts sales and-Ensure customer satisfaction, from A to Z, including smooth deliveries-Respond to Customers' emails tickets-Long-term: Sales Commissions and Bonuses, Sales Manager opportunityPlease share your resume, including any relevant past e-commerce experiences.We look forward to receiving your application!Thanks