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Job Title


Front Desk Associate


Company : Bonney Staffing


Location : south portland, ME


Created : 2024-04-20


Job Type : Full Time


Job Description

Bonney Staffing is looking for a passionate team player to join their team in South Portland as a Market CoordinatorFront Desk Associate. The Market Coordinator is responsible for providing exceptional customer service and support to the talent working and prospective candidates. They also provide administrative and onboarding support to the recruiting and sales team members.Learn more about Bonney Staffing: Learn more about TalentLaunch: The salary range for this position is $18-19hour, depending on location, skills, and years of experience.This is an in-house-temp position located in the South Portland office.Key responsibilities of a Market Coordinator:Greets and assists branch visitors, clients, talent working and candidates.Responds to talent working and candidate inquiries in a courteous and timely manner.Provides information and guidance on staffing services, job opportunities, and onboarding process.Resolves talent working and candidate issues related to placements, onboarding, payroll, training and other administrative matters.Maintains accurate and up-to-date client and talent working records in the company's ATS system.Follows established processes and procedures to ensure compliance with company policies, state and federal law, and industry regulations.Collaborates with internal teams, such as sales and recruiting, to address customer and talent working needs and resolve issues.Identifies and escalates complex issues or trends to appropriate team members for further resolution.Provides feedback and suggestions for process improvements to enhance the overall customer experience.Creates reports as needed to support the Market Manager and branch teamOther responsibilities as assigned.Required SkillsAbilities:Excellent verbal and written communication skills and ability to speak clearly in both positive and negative situations.Ability to work in a fast-paced environment and manage multiple tasks simultaneously.Ability to prioritize and plan work activities, strong time management skills, and developing realistic action plans.Strong organizational skills with attention to detail and accuracy.Strong problem-solving skills with the ability to think critically and independently.Proven success at working well in teams and independently.Minimum Qualifications:High School Diploma or equivalentTwo (2) years or more of customer service experience.One (1) year of office administrativeclerical experience, can be concurrent with #2.Proficient in Google Suite.Preferred Qualifications:Degree in business or other related fieldPrevious staffing industry experienceFamiliarity with applicant tracking systems (ATS) and other HR software.Physical Requirements:Must be able to remain in a stationary position for extended periods of time.The person in this position needs to move about both inside an office and at other locations where meetings may be conducted.Frequently operates a computer for extended periods of time.Frequently communicates with others over the phone, video, chat and in person; must be able to exchange accurate information in these situations.BenefitsOngoing training & developmentFull array of health benefits for you and your family (ifwhen hired on permanently)401(k) with employer match (ifwhen hired on permanently)Refuel & Relaunch - Unlimited PTO policy (ifwhen hired on permanently)Bonney Staffing is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.