Job Title

Responsibilities:Using knowledge and experience as a Medical Assistant, perform telephone patient engagement as assigned by the manager using clear protocol on all calls that are transferred.Assess level of patients' understanding of care and assist in navigating programs and services.Assist with transitional care activities for patients.Collaborate with team members in supporting the population health management functions and interventions.Schedule appointments for patients who require more than basic information.Educate patients on the need for follow-up care.Establish Primary Care Physician (PCP), and educate on the importance of continuity of care in using PCP.Reinforce patientfamily education provided to patients.Attend staff meetings and in-services or complete make-up assignments.Follow policies and procedures to ensure positive patient outcomes.Perform other duties as assigned.3-5 Must Have SkillsQualifications:Medical Assistant diploma from an approved course required.High School Graduate (or GED equivalent) required.Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advance Resuscitation Training required.At least 1 year of experience in ambulatory care setting or similar setting is highly desirable.Nice to Have Skills:Bilingual English SpanishMA CertificationSoft SkillAttribute Requirements:Great customer service and communication skillsTakes initiativePositive, punctualGreat attention to detailScheduleShift:M-F 9-5pm ( may vary per location)Pay:$18-$24hr - this will depend on your qualifications, skills, experience & educationApply now or email any questions to !