Job Title

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. What You Will Do We are looking for an experienced HR Generalist to join our team and play a crucial role in supporting our organization's Human Resources functions. The HR Generalist will own the delivery of our benefits and leaves programs for the U.S. along with other HR Generalist responsibilities. Basic QualificationsAnalyze employee headcount and turnover data, identifies patterns and potential improvements. Manage leaves of absence, facilitate leave requests, and maintain FMLA recordkeeping and eligibility tracking. Support with annual compliance reporting (e.g., CA Pay Data, EEO-1 Component, and CA Occupational Employment & Wage Statistics Reporting). Conduct intake meetings for Covid-19 cases, contact tracing, protocols, and processes. Responsible for executing HR strategies that drive firm-wide business objectives, reviews, analyzes, and recommends best practices to continuously improve HR service delivery. Partners with Sr. HR Manager to review, update, and communicate Human Resources policies, procedures, laws, standards, and other government regulations. Act as a subject matter expert for internal HR policy interpretation. Manage employee on-boardingoff-boarding new hire orientation, training programs, employee terminations, and employee exit interviews. Ensures accuracy and compliance of USCIS Form I-9; process I-9 certifications, reverifications, and E-Verify for new hires. Periodically audits I-9 Forms. Respond to employee benefit inquiries, manage yearly open enrollment, and other benefits-related programs. Assist and provide support with visa and immigration programs to maintain compliance with USCIS regulations. Directly consult new hires on work visa transfer considerations: multiple work visa options to determine best fit, international travelvisa applications, navigating noticenon- compete periods before joining, and any immediate permanent residence sponsorship needs. Coordinate regular work visa and green card reporting for HR Business Partners and prioritize reporting and immigration expensebudgeting requests. Manage the coordination in the immigration process and paperwork to include DOL public access files. Review billing and invoices for accuracy. Manage communication among various stakeholders as it pertains to general immigration information, assessments, and program policy questions. Schedule immigration meetings, trainings, and provide support to teams as needed. Performs other duties as assigned. Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIVAIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance andor a reasonable accommodation in the application of recruiting process due to a disability, please contact us at .