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Job Title


Chargeback Analyst


Company : US Tech Solutions


Location : franklin lakes, NJ


Created : 2024-05-10


Job Type : Full Time


Job Description

Duration: 6 months+Job Description:This position requires a minimum of 1 year of experience in commercial contracting or chargeback operations within the medical device or related healthcare industry. Key responsibilities include managing chargeback and sales tracing errors, handling claims management processes, collaborating with internal and external stakeholders, and driving continuous improvement in operational efficiency. Proficiency in MS Excel, particularly with Pivot Tables, VlookUps, and Concatenations, is essential. The role involves ensuring compliance with company policies, implementing best practices, and maintaining standardized processes to enhance accuracy and efficiency in contract operations. Effective communication skills and the ability to meet performance metrics and service level expectations are also critical for success in this role.Responsibilities:Manage resolution and communication for all aspects of the chargeback and sales tracing errors and direct claims for resolution with our channel partners and customers.• Execute the communication, review, validation, disposition, resubmission for chargeback, sales tracing, and direct claims with a focus on prevention.• Partner with Contract Operations, Offer Development and Customer Care functions to support business process continuous improvement activities, identify insights on root cause analysiserror prevention solutions and execute operational enhancements.• Collaborate with our distributor partners to identify, develop, and drive operational improvement activities, conduct root cause analysis, and determine error prevention solutions.• Partner with Chargeback & Sales Trace Account Management Team to accurately track, monitor, and communicate disputed lines for resolution.• Collaborate with IT partners to ensure business requirements are met and technical functionality and performance appropriately supports activities.• Support a Continuous Improvement (CI) plan to deliver processprocedure harmonization.• Align and complete workload consistent with set metricsKPIs and service level expectations associated with operational effectiveness, preventative analytics and customer satisfaction.• Support organization through collaboration and initiatives to develop and drive best industry practices to increase pricing accuracy, eliminate errors, and streamline processes.• Adhere to policy and procedures per contracts playbook, business guidelines and chargeback processes.• Maintain updated desktop procedures to drive standard team processes that adhere to best practice efficiency and accuracyExperience:Minimum of 1 year experience in Commercial Contracting or Chargeback Operations in the medical device or related healthcare industry field.• Understanding of chargeback operations, pricing claims management, andor contract operations• Strong technical skills in applications such as MS Excelo Pivot Tables, VlookUps, Concatenations• Communicate effectively to internal and external stakeholdersSkills:· Chargebacks ,Accounting ,Commercial contracting ,Excel,Claims.Education:· Associate degreeAbout US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Recruiter Details:Name: AishwaryaEmail: Id: 24-11057