Job Title

Jr. Account Manager - Digital Marketing Lancaster, PAJoin a company culture where honesty, empathy, and respect are the norm in the office and to our clientsServe as the liaison between clients and the WTM Digital team with a focus on client satisfaction, retention, and growthKeep a clear understanding of our client's marketing plans, objectives, technology environment, and organizational structureRecord all internal and external meetings and distribute clear, organized notes and action items to clients and internal teamsCoordinate & schedule meetings with clientsImprove client processes and production team workflowsJoin a company that values transparency, curiosity, accountability, and insightfulness in all aspects of our workWe seek a Jr. Account Manager who will be our client's primary point of contact and trusted adviser. If you have previously worked in client services roles and have a business, marketing, journalism, or communication background, consider applying for our Jr. Account Manager position.Founded in 2010, WTM Digital offers digital marketing services to clients eager to improve their online performance. Join a team that practices honesty, empathy, and respect as we support each other. We celebrate each win as we show appreciation to our client partners by adapting to each need in their digital marketing journey. Our Ideal Jr. Account Manager:Experienced: 1 year of hands-on experience in Marketing, Client Services, or a related field. A Bachelor's degree in Marketing, Communications, Journalism, or Business is preferred but not required. Previous on-site and offsite SEO experience is strongly preferred.Excellent Communicator & Interpersonal Skills: This role requires up to 30% of time spent in client meetings. Must have excellent oral, written, presentation, and relational skills.Customer-oriented: Someone who loves serving our clients with digital marketing needs and demonstrates solid business acumen.Desire to Learn: A curious person who loves learning new skills & methods and willingly seeks feedback from our other account managers.Collaborative: Enjoys working in a team environment as you work closely to share information, coordinate schedules, and overcome challenges.Flexible & Organized: Able to pivot and adjust plans; a task-oriented, organized person with high standards for handling all the details.Tech Savvy: Must have experience with project management tools, be able to navigate an Apple Mac, and confidently learn new software. Knowledge and experience with Google Ads, Google Analytics, Microsoft Ads, and Looker Studio are a plus.What we offer our Jr. Account Manager: $40k-45kyear - DOEHealth, Dental & Vision Insurance401K with employer matchPaid HolidaysPaid VacationPaid Sick TimeEmployer-Paid Disability InsuranceLife InsuranceHybrid Work ScheduleFree Coffee & SnacksIn-Office & After-Hours Team EventsReferral BonusesWellness Benefit ReimbursementOpportunity to work in a company that encourages persistent improvement and exploration of new ideas and servicesA company that values transparency, curiosity, insightfulness, and accountability for our team and clients alike To ApplyIf you want to become a Jr. Account Manager in a dynamic, fast-paced office setting that is building a team of "good eggs," please submit your resume in MS Word or PDF format.