Job Title

BYD is seeking a hardworking Field Technician for the Customer Service Department. The field technician will be responsible for working at Customer facilities diagnosing and repairing busestrucks under warranty and performing Customer support and campaigns required by BYD or the Customer vehicles. JOB DESCRIPTIONUnder general supervision of the Customer Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities, BYD Locations and may be asked to perform other maintenance duties as assigned.Perform diagnosis and repairs of warranty related issues. Provide Customer interface and reports on field maintenance activities.Responds to Customer requests, comments or complaints as needed. Assist Customer with maintenance related issues.Order parts as needed, coordinates repairs and provides daily Service reportsParts requisitions as needed.Coordinates new vehicle delivery acceptance with Customers in US and CanadaProvide daily status reporting to Customer Service ManagerSupervisor.Follows up with Parts clerks for parts availability and ETA.Requirements:Knowledge of transit bus maintenance operations and field service support.Ideal candidates will have a minimum of two years' experience.ASE Transit Bus CertificationsTransit bus Technician experience, preferably working in a field service environment.Experienced in bus maintenance and repair. Experience with computer based diagnostics in bus maintenance operations. Experience with bus Electric drive systems preferred.Ability to travel and work in the Customer's environment. Weekends, nights and long hours will occur.License: Must possess a valid driver's license in home state and no more than one infraction during previous three years. Class B with Passenger Endorsement preferred. If non at this time, the ability to mercial Driver License is preferred.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift andor move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, peripheral, depth perception, and ability to adjust focus.SUPERVISORY RESPONSIBILITYNoneTRAVELTravel is expected for this position.REQUIRED EDUCATION AND EXPERIENCEHigh school diploma, or general education degree (GED).Job Type: Full-timeBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceHealth savings accountPaid time offProfessional development assistanceRelocation assistanceVision insuranceSchedule:8-hour shift from 7:30 am - 3:30 pm, Monday - FridayOvertimeEducation:High school or equivalent (Required)Work Location: Los Angeles. CA