Job Title

Responsibility of Expectations from the Role Work with business team for requirements gathering and C2C process improvementAttend client meetings and gather requirements for new projects and changesImplement Data extraction service for SuccessFactors Learning dataPerform SuccessFactors yearly upgrade for SuccessFactors LearningSetup RBP permissions for HXM users migration to IASPerform Cloud IAS migration from learningSetup integration between SuccessFactors LMS and Downstream application for learning completionsMonitor Inbound and Outbound files and troubleshoot file transfer issuesCoordinate with offshore team to resolve SNOW ticketsGuide offshore team for any issue in ticket handling, process knowledgePerform Data loads in SuccessFactors LMSPerform Content migration from Nasy server to SuccessFactors iContent serverSetup Connector settings for data loadsConfigure SuccessFactors LMS changes as per business requirementCreate Custom reports in SuccessFactors LMS as per requirementPrepare and Present Monthly metrics data with Business team.Support and anlyze complex business process in an SAP SuccessFactors LMS environment.