Job Title

Position Overview: The Head of IT Infrastructure & Security plays a pivotal role in leading and directing a team of skilled IT professionals in managing, strategizing, and implementing our clients IT infrastructure. This encompasses a broad spectrum, including network architecture, internet connectivity, endpoint management, cloud services, and cybersecurity.If you want to know about the requirements for this role, read on for all the relevant information.Primary and Secondary Responsibilities:Supervise and guide a team comprising networking engineers, system cloud administrators, and IT desktop support professionals.Develop, implement, and monitor departmental goals, strategies, and tactics to ensure alignment with organizational objectives.Oversee the procurement of IT hardware, software, and services, including vendor management and software licensing.Establish and uphold IT infrastructure standards, policies, and procedures to ensure efficiency and compliance.Collaborate closely with business technology partners and operational teams to ensure synergy between infrastructure strategies and corporate objectives.Collaborate with the SVP, IT, to provide leadership and guidance for proactive enterprise infrastructure monitoring, change management, cybersecurity strategy, and capacity planning.Job Requirements: Experience:A minimum of 10 years of experience in IT Infrastructure, with at least 2 years focused on cybersecurity.Demonstrated expertise in Public Cloud Computing and proficiency with Microsoft Office 365.Preferred qualifications include experience with Azure, CISSP, CompTIA Security +, and ITIL certifications.Familiarity with Cloudflare and knowledge of Sitecore Commerce and XP are advantageous.Education & Certifications:A 4-year degree is preferred.Preferred certifications include CISSP, CompTIA Security +, and ITIL.Skills and Attributes:Profound understanding of TCP/IP, DNS, DHCP, VPN, and firewalls is essential.Strong analytical, problem-solving, and critical thinking abilities are required.Familiarity with web technologies and proficiency in Redis is necessary.Experience with cybersecurity frameworks such as NIST is required.Proficiency in IT department budgeting and demonstrated ability to drive multiple initiatives and programs are essential.Knowledge of data warehousing tools, ETL, Analytics reporting, middleware, and familiarity with the .Net programming language are preferred.Knowledge of Zendesk Help Desk Software is advantageous.