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Job Title


Remote Field Service Engineer


Company : International Isotopes, Inc.


Location : New York City, NY


Created : 2024-04-26


Job Type : Full Time


Job Description

International Isotopes Inc. is seeking a highly skilled and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing remote/on-site technical support and troubleshooting assistance to our customers. You will work directly with customers to install, maintain, and repair our Iodine-131 Dispensing Robot. This individual will be working remotely the majority of the time and must live near a major airport in order to best serve our customers. Duties: - Install, maintain, and repair our products at customer sites - Conduct regular inspections and preventive maintenance on equipment - Troubleshoot and diagnose technical issues - Collaborate with customers and colleagues to analyze problems, develop and implement action plans - Provide training and technical support to customers on the operation of our products - Communicate effectively with customers, colleagues, and management regarding project updates and progress - Document all service activities, including service reports, equipment logs, and customer interactions- Ability to travel up to 60% of the time. Experience: - Previous experience in a similar role or field service position is required - Strong electro-mechanical knowledge is preferred - Experience working around radioactive materials is a plus - Proficiency in troubleshooting logic controllers and robotics is preferred - Excellent customer service skills with the ability to build positive relationships - Strong analytical and problem-solving abilities - Effective communication skills in English, both written and verbal - Experience with remote troubleshooting is a plus. Applicants need to be highly motivated and reliable. References are required. Starting salary will be commensurate with education and experience. The Company offers with a full range of employee benefits including medical and dental insurance, health savings account, long and short-term disability, a 401K savings plan with matching, employee stock purchase plan, paid holidays and excellent vacation policy.Is this your next job Read the full description below to find out, and do not hesitate to make an application.International Isotopes Inc. is a publicly traded company that manufactures several nuclear medicine reference and calibration standards, cobalt for various medical applications, and radiopharmaceuticals for cancer therapy and clinical trials. Job Type: Full-timeExpected hours: 40 per weekBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleFlexible spending accountHealth insuranceLife insurancePaid time offTuition reimbursementVision insuranceExperience level:4 yearsSchedule:Monday to FridayWeekends as neededEducation and Education:Associate degree in Engineering or Technology field and three to five years of experience in a Field Service environment; or equivalent combination of education and experience. Relevant military technical training will also be considered in lieu of degree. Work Location: Remote - near a major airport.Remote working/work at home options are available for this role.