Job Title

Immediate need for a talented EDI Operations Associate I. This is a 06+ Months Contract opportunity with long-term potential and is located in Columbia, SC (Hybrid). Please review the job description below and contact me ASAP if you are interested.The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Job ID:24-18877Pay Range: $22.18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:Processes written requests, manages logs supporting written requests and provides telephone support for first level calls. Assists team members with work functions. 30% Provides telephone support and information via the info call tracking system, managing one or more customer service logs. 20% Ensures timely and accurate completion of requests about electronic data interchange (EDI) products and services, utilizing a relational database for tracking purposes. Maintains expedient and accurate service levels in filling requests for EDI products and services. 20% Supports in set-up of electronic transactions, software, electronic remittances, and support of submitter testing certification. 15% Oversees written and electronic requests relating to EDI. 10% Prepares material for monthly audits and provides support in the audit process. 5% Processes requests/responses received from other areas. Key Requirements and Technology Experience: Good organizational, judgment, customer service, and both verbal and written communication skills. Good spelling, punctuation, and grammar skills. Basic math and computer skills. Basic understanding of data analysis concepts. Ability to handle confidential or sensitive information with discretion. Required Software and Other Tools: Microsoft office. Preferred Skills and Abilities: Good analytical skills. Work Environment:Typical office environment.Required Education: Associate Degree in Computer Science, Information Technology, or other job related field Degree Equivalency: 2 years of technical operations support experience or other applicable experience.Preferred Work Experience: 1 year of exposure to EDI concepts.Our client is a leading Health Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.