Job Title

Territory: Panhandle to JacksonvilleThe Service Technician role is to repair physical security systems, Internet/Network Connectivity related to those systems, diagnose and repair onsite hardware and software involving Access Control Systems, Video Systems (analog and IP), Security Alarm Systems and other low voltage electronics. We are looking for an individual with a strong background in physical security systems, relays, low voltage, networking, and information technology. The right candidate must possess excellent customer relationship skills and be a great team player.Responsibilities and ExpectationsDiagnose and repair physical security systems at the customer location in an efficient and timely manner with the objective of restoring systems to full functionalityPerform preventative maintenance as required by service and maintenance contractTrouble-shoot issues remotely utilizing provided software and an internet connectionTravel to customer locations throughout Florida on an continuous day to day basisAvailable to be on-call for emergency service rotation at least 2 weeks a monthWork independently to research and resolve issues with equipmentPerform special projects and other duties as assignedAssists with other technical support issues, as neededHandles other matters and duties necessitated by operations in his/her area and/or assigned by Service Coordinator or ManagerMust be able to work independently, as well as within a team. Strong organizational and time management skills with an ability to establish priorities and proceed with objectives with little supervision