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Job Title

Call Center Representative (Remote)

Company : Genesis Business Solutions

Location : Madison, MS

Created : 2020-05-30

Job Type : Full Time

Job Description

Genesis Business Solutions [Work From Home / Customer Service / Virtual] As a Call Center Rep you'll: Manage large amounts of inbound and outbound calls in a timely manner; Probe to identify the need of the customer based on service or product situation; Process orders-returns-exchanges; Assist with billing questions-process payments-adjust service plans; Provide status updates on products and services; Identify customer needs-clarify info-research every issue -provide solutions and/or alternatives; Seize opportunities to up-sell products when they arise...Hiring Fast >>