Job Title

Customer Service Rep Responsibilities: Process mail through 4 stages: Inbound, Centralized, Outbound and Post Close. Perform various Mail Center activities including scanning, sorting, metering, tracking mail, folding, inserting, delivery, pickup, etc. * • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude * Demonstrate flexibility in satisfying customer demands in a high volume, production environment * Consistently adhere to business procedure guidelines  * Adhere to all safety procedures  * Take direction from supervisor or site manager * Maintain all logs and reporting documentation; attention to detail  * Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.) *  Handle time-sensitive material like confidential, urgent packages  * Perform other tasks as assigned  *  Provide backfill when needed * Enter information daily into spreadsheets * Identify charges and match Minimum Requirements:  * Minimum of 6 months customer service related experience * High school diploma or equivalent (GED) required Qualifications: Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)  * Excellent communication skills both verbal and written • Willingness and availability to work additional hours if assigned  * Ability to effectively work individually or in a team environment * Competency in performing multiple functional tasks  * Ability to meet employer's attendance policy The pay range for this position starts at $14.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered